Terms and Conditions

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services

TransifyGo provides logistics and shipping services, including road freight, air freight, sea freight, and rail freight. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. User Responsibilities

• You agree to provide accurate and complete information when using our services.
• You are responsible for ensuring that your cargo complies with all applicable laws and regulations.
• You must not use our services for illegal or prohibited activities.

4. Booking and Payments

• All bookings are subject to availability and confirmation.
• Payment must be made in full at the time of booking unless otherwise agreed.
• We accept various payment methods, including credit/debit cards and bank transfers.

5. Cancellations and Refunds

• Cancellations must be made in writing and are subject to our cancellation policy.
• Refunds will be processed based on the stage of the shipping process and any incurred costs.
• No refunds will be issued for shipments that have already been dispatched.

6. Liability

• TransifyGo is not liable for delays or damages caused by factors beyond our control, such as weather, customs, or carrier issues.
• We are not responsible for loss or damage to uninsured cargo.
• Our liability is limited to the value of the shipment or the insurance coverage, whichever is applicable.

7. Prohibited Items

You must not ship prohibited items, including but not limited to:

• Hazardous materials (e.g., explosives, flammable substances)
• Illegal goods (e.g., counterfeit products, narcotics)
• Perishable items without proper packaging and documentation

If prohibited items are discovered, the shipment will be held or returned at your expense.

8. Intellectual Property

All content on the TransifyGo website, including text, graphics, logos, and images, is the property of TransifyGo and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.